Customer Reviews

 

Honesty

"I have never had such consistently honest, reliable, and friendly service at a car dealership! I visited Soerens when shopping for a Ford Fusion in 2011 and ended up finding a used car that fit my preferences elsewhere, but I have used Soerens for service. They are always so kind and patient, answering all of my questions, and I don't feel like they have ever tried to take advantage of me. Quite the opposite! I put on a lot of miles, and I am always surprised that as my car ages and hits milestones, like 30,000 and 60,000 miles, my repair costs remain low. So friendly, and honestly, looking out for my best interest when it comes to cost. I HIGHLY recommend Soerens! I will definitely shop here when ready to replace my current vehicle."

Angela M

 

Normal Service

"I took my car to get normal service done at Soerens Ford and I walked away with a great experience! The Service Department (Dustin) was nice, professional, and HONEST! He called me when there was something else wrong with my car (front brake pads). When I decided to roll up my sleeves and do it myself, Dustin had no problem and did not push me to have Soerens complete the job. I removed my brakes and saw how worn the pads were and it made me feel good that Soerens was not trying to con me into an uneeded service! The car runs great! Thanks again! Soerens is where I will take our cars for service from now on!"

Anthony

 

John made the difference

"John Schultz is the greatest car salesman of all time. When I bought my first car, I had just finished test driving the same car at a different dealership and dealt with a very pushy salesman, who tried every dirty sales tactic in the book. I went to Soerens and bought the exact same car I test drove at the other dealership. John made the difference. Not pushy at all, very honest with his customers. He and the staff at Soerens really demystified my car buying experience. He is the consummate professional who goes above and beyond to assist his customers. He even remembers my name when I come back for regular maintenance on my vehicle. I would really recommend Soerens to anyone in the market for a new vehicle. Just ask for John!"

E. M. Perkins

 

Good Experience

"John and Adam in Internet Sales rock! Fabulous price on a used car that sold for thousands more in the metro Milwaukee area. Very good experience with Soerens Ford."

Janet R.

 

Service Experience

"Jeff, as usual, my experience was excellent: John did a great job collecting my service information and Tony went out of his way to help me SYNC my phone. This is the 3rd Explorer I have purchased from Soerens Ford and I will continue to follow that in the future. The guys in sales and in the service area have always been very courteous and willing to do whatever to make my visits a good one. In a nutshell, I can't see myself dealing with any other dealership for any reason. Also an 'ada boy' for the folks that work in the background, they are always very pleasant and helpful. I specifically like the no pressure approach Soerens takes.

Great working with you."

P R Gray

 

EXCEPTIONAL INTERNET SALES DEPT.....ALSO

"Referring to HD Rider from Waukesha comment...We had the same experience working with Adam in the Internet Sales department and his inventory knowledge of new and pre-owned vehicles helped us find the right SUV at the right price. He walked us through the vehicle during and after purchase AND contacted us later as a courtesy follow up."

Bob & Patti

 

THANK YOU

"Greg, thank you for taking the time to help me out during my recent visit to Soerens.  Even though I am a Fleet customer, you took the time to answer questions that my wife and I had regarding the Taurus and Fusion. Test driving the cars was helpful to better understand how they might fit our needs, and you promptly got the cars so that we could road test those models. I know that there is no compensation for you related to the time you gave us, and yet your service was prompt and friendly. We very much appreciated that!"

D Smith 

 

Exceptional Internet Department

"I dread car shopping. I found the car I wanted online at www.soerens.com.  I worked with Adam in the Internet Department on a Ford Fusion. Adam was up front, didn't pressure me, and followed through with everything he said he would.  It was the best car buying experience I ever had!"

HD Rider

 

"I am purchasing a new vehicle from Soerens Ford for the first time, and I must say the customer service was first rate. The sales rep (Robert) answered all my questions and never even hinted at pressuring me into buying a vehicle. This made for the most enjoyable experience I have ever had when automobile shopping. "

A. Tremmel


"My husband and I were looking for a specific Volkswagen car. After doing an Internet Auto Search, I found the car at Soerens Ford in Brookfield. Adam Thiele and John Dziadosz in Internet Sales were prompt in answering my questions. John D gave me a fabulous Internet Price that was thousands of dollars below other dealerships in the Metro-Milwaukee area. We went to see the car in person and bought it the same day. The staff at Soerens Ford were efficient and professional in completing the sale."

J. Rocconi


"I had my F-150 in for Service, oil change, door rattle fixed, and Sync System updated. All was done well, ther eis no more rattle, and the Sync System is upgraded. Thanks also to Laura Mokelke for setting up my phone again. For an older guy like me who is technically challanged, she is always patient with me. This is the sixth truck that I have purchased from my sales guy, Greg Rossey. He is always a pleasure to deal with. This is another great truck for my business."

R. Shoop


"Just had the best car-buying experience of our adult lives. Everything went smoothly, from the internet search and help by John and Adam, to the financing and delivery. Great job, great deal, great people. Thanks for the help. We're looking forward to enjoying our F150."

Pete & Carolyn Thompson


"My wife and I stopped by Soerens Ford to look at pick-up trucks. My experience shopping for a truck at Soerens was very pleasant! Tom Price is a very wonderful guy and he gve me alot of information and never pressured me. (It is the home of the nice guys) I'm enjoying my Ford F-150 and thanks Tom for being my sales Rep."

Jim & Pat


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