Soren’s Ford-Brookfield did an excellent diagnosis and fixing of an unusual car issue, that is a walnut stuck behind brake pad, probably due to a squirrel.

The service technician was able to diagnose and locate the walnut in my wheel, lodged between brake pads. The dealership was very accommodating in having a service valet, with a back-up car, to return my vehicle home. No charge for the tech inspection/valet; probably because my brand new car is less than a month old, insure what inspection policy/charge would be otherwise.

Ithe Mobil technician was assigned to my recall on my F150. He came to the house performed the necessary reprogramming for the computer and left. Very convenient!!!

I had great service there the other day. I had a recall on a truck that I had just purchased. They were extremely helpful with some questions I had about my truck. I’m also having recall done on another vehicle and they are coming to my house. So convenient. Thanks Ken

They kept me updated all the time. He sent the text to pay on line. Thanks

Really good service. They picked my car up and delivered it back. Very efficient at what they do

Work done on time at the price quoted Very fast and easy to deal with

Always a good experience and proactive service department.

Great service. Done before promised time!!! The staff was very knowledgeable and friendly. Curt was great. Someone needs to give him a raise.

Highly recommend! The customer service was excellent! Shout out to Spencer- knowledgeable, friendly, and great communication. They were able to fix and return my vehicle to me quickly!

It was a great experience , i would recommend to everyone i know. Just great service over all.

Kevin was the best ever he was patient he was kind I recommend everyone to do car business with him

Good I had a good experience. This time I was not given a quote of the estimated charges ahead of time which would've liked. I didn't know the cost until I picked up the vehicle

Mike Chapman was great to work with. He kept me informed, answered all my questions, etc. The turn around time was too long, but between part availabilities, dealing with extended warranty approvals, etc., it going to take longer. Nate, the service tech, found additional items that needed addressing, so that increased the turn around time as well. Overall, I'm happy all has been addressed.

They picked up and delivered my car, it was very convenient. Good service and good price