Faq Collision Center


Frequently Asked Questions

Q: Help! I’ve been in an accident. Now what??
A: Don’t panic. We’ve got you covered. First, determine whether or not you’ll be going through insurance or paying on your own. Then, simply give Soerens a call. From there, we’ll take care of estimates and follow-ups, photo documentation, parts, painting, and repair work, and communication with your insurance. We’ll provide you with an anticipated timeline of repairs upfront, and keep you updated every step of the way. We even have an onsite loaner car program available.

Q: I don’t drive a Ford, can I still have my vehicle repaired at Soerens?
A: Yes! We work on just about all makes and models.

Q: How much does it cost for an estimate on my damages?
A: Estimates are free! While walk-ins are welcome, we encourage you to call to make a quick appointment to ensure prompt service without a wait.

Q: What if my insurance company initially suggests a different body shop?
A: You have a choice when it comes to who takes care of you following a collision. Let your insurance provider know that Soerens Ford is your preferred collision repair center; we work with all insurance companies. Let Soerens Ford Collision Center get you back into your vehicle safely and as efficiently as possible.

Q: What can I expect from my collision repair experience at Soerens Ford of Brookfield?
A: The highest level of service from start to finish. We know collision repair can be daunting, but it doesn’t have to be. We’ll take care of you every step of the way. We’ll even give your repaired vehicle a wash, vacuum, and window cleaning inside an out before you take it home! We’re proud of the quality work we do, and know we’re a cut above the rest. Visit us with your collision repair needs, and you’ll notice the difference.


Collision Center