Customer Testimonials
No complaints, except for a $301 battery. Seems rather expensive. Good service. Will go back.
Great experience , great people , i would recommend this to everyone. Very esy to work with and friendly
Dealership including Spencer are great…there was it’s a warranty issue that wasted time and money….
Needed service the same day I called. Service was provided late that morning. The car was fixed by early afternoon.
Came in with low tire pressure. Scott was able to get my vehicle checked in, tire patched and the technician found my rear shocks leaking. Parts were ordered and will be fixed another day.
Awesome customer interaction. Great experience! Highly recommend. Did exactly what was promised/needed. I’ll be back.
Great service and friendly people. Fairly priced and work was done completely. Nice lounge area
Great job!
Been coming here for many years for vehicles and serbice. Great place to do business with.
Love this place! All employees very friendly and take care of my car needs in service. My salesman John Schultz has now sold my family 11 vehicles! Keep it up
Exceptional service looking out for our best interest and mindful of costs with good solutions. Trust
Clean and organized and a professional atmosphere. You always feel like your taken care of, thanks.
The service advisor was very busy but was very courteous and professional with everybody I saw her deal with. The salesman I talked to was great, very friendly even though he knew I was just there for service
They are always honest with me and keep my truck in top condition at a reasonable cost
The dealership was clean and the people were very kind. They got me the best price for the exact vehicle I wanted.
Great service! Thank you Tyler!
⭐⭐⭐⭐⭐ I’ve been buying and leasing vehicles from Soerens Ford for over 30 years, and they continue to exceed my expectations every time. Most recently, I brought my daughter in to purchase her first new vehicle—a Bronco Sport—and the experience was outstanding. The staff was as helpful and friendly as ever, but what really impressed me was how they took the time to walk my daughter through every step of the process. They made sure she felt informed and confident, which made the entire experience smooth and enjoyable for both of us. As a father, I couldn’t be ...
Thanks to Todd and the dealership in getting the vehicle that we were looking for. This is the third vehicle that we have purchased from Soerens and the sales process has been great every time.
Great selection and service - highly recommend this dealership for your automotive needs. Sales and service!
My experience at Soren’s Ford was absolutely perfect! Everyone I dealt with was sincere and helpful with my trade in! Highly recommend
Very efficient fix to an underbody issue Always friendly reasonable service Always trust my car care here!
Thank you to Tyler and Mechanic - Tim for the explanation of my F150 problems. However, unhappy with the F150 frame rotting/design by Ford - this is after purchasing the "Protector" coverage from the dealership.
Typically great service , on occasion something takes longer than expected (typically swollen lug nuts or something silly) and haven’t gotten an update until I’ve gone to ask what’s taking so long otherwise great to deal with. Expensive but I guess what isn’t these days
Doug Luling made it a pleasant buying experience. Very personable, professional with none of the sales pressure you may find elsewhere.
Body shop work and communication was outstanding.
I’ve been a service customer since early 90’s. Always a good experience. Thanks to Angelina for a quick booking and Audra for a quick and efficient turnaround
The valet service is fantastic! The service department had great communication and was very thorough. I appreciate all they do.
Sirens mobile service came to my home to perform a recall service. Alex was on time, courteous, and very diligent. Not only was the recall work done quickly, but extra checks were done including topping off needed fluids. Well done!
Professional start to finish. Even dropped my vehicle off vs. shuttling me to. Ive managed OEM service operations.., this one is best I’ve experienced since.
Peter Kraut did an outstanding job. Made it easy. Great guy! Repeat customer.
They explained everything that was to be done. I was waiting for my ride they had already started on my vehicle and had informed me on something that should be replaced.
Soerens Ford offered to come to my home to do a factory recall on my f-150. This is really a nice service ,that saved me quite a. Bit of time
Great experience!
Great customer service. Easy to schedule appointments online or by phone. Work completed in a timely manner.
Very easy dealer to deal with. I found a couple issues after having bought the truck, and they did take care of them! Which was suprised with do to the cost of the parts alone for repair. Service dept was very easy dealing with as well. I work 2 jobs and was finding it hard to find the time to drop the truck back off for repairs. They offered to pick it up and return it. I would definitely advise going here for purchase and or repair work!
Everyone and the work was to my satisfaction. I was treated with respect from the time I arrived until the time left even though it was a Saturday.
Soerens has always provided quick and accurate repairs and scheduled services. The advisors are friendly and helpful.
Service listened, followed through and verbally communicated throughout the process. The vehicle was pulled from another dealership that could not do the above. I will not be back to that dealership,. Soren has been outstanding. Thank you
Scott was amazing, and the service was great!
Ford did a terrific job taking care of my warranty issue. Nothing but professionalism and concern for their customer. Audra is the best service person I have ever worked with, she is awesome!
I enjoy their experience in the automotive industry.
Got a rear pinion leak fixed on my super duty. Great service. On time.
We were very pleased with our experience at Soren Ford. Our sales rep was friendly, informative, and helpful. I would definitely go back. We love our new car.
The staff is always helpful, professional, and friendly. Service is always done well and promptly.
Tyler always goes above & beyond what I feel a service representative should do! He’s friendly, knowledgeable, and always tries to help you out.
The dealership is very service oriented. They picked up my car and returned it. They evaluated my break issues and as requested did a quick once over prior to a long road trip I had planned, They found a leak in the main rear seal of my transmission. They identified it was covered under my extended warranty. We set up an appointment after my return. Thank you Soerens Ford!
It’s quite amazing that they will come to your house and pickup/drop off your vehicle. Also, the communication was amazing! I’ll definitely be back for service!
4 tires, done on time & no problems.
I accidentally came an hour early. The shop did their best to accommodate me and got me out as soon as possible!
Very responsive and polite. Also very transparent and informative with regard to the details involved in the process.
Tyler always takes the time to ensure my service is perfect and my truck is running good!
Fast service...
I always take my care here for oil changes and repairs. I have always had great service. My recent experience left me a little confused, when I asked what could have caused this to happen I felt like I was given a very random answer without actually answering my question.
Would highly recommend asking for Spencer at the service counter, he was a very communicative and responsive young man, his demeanor and attitude was very positive and inviting. I usually don’t like dealership but would bring my truck in again as long as I know Spencer is on my side.
They were very, courteous and helpful. They were Friendly and even got my repair completed early.
Great dealership team to work with consistently.
Excellent work, professional performance with a great attitude. I would recommend their service department to any Ford or Lincoln owner.
Employees were friendly and helpful. I would definitely recommend this dealership for service and purchasing a car.
Spencer was very helpful in advising me of the required work and pushed to squeeze me in ASAP! Much appreciated
Had a few recalls that I need to completed and they took care of them very fast. Everybody was very nice and polite. I will definitely use this dealership going forward with all of my business.needs
Fantastic dealership service department was excellent service representative was phenomenal
Completed my recall which allowed my car to work again and did it quickly! Thanks for the service!
Great service and very friendly staff!
Pickup/delivery program great! I was kept informed; people very friendly. Service timely… even took summer tires out of car after switch to winter tires-much appreciated!
Fast service with excellent staff. Knowledgeable of potential recalls, points, options for service and more.
Excellent communication and service. They efficiently performed all required maintenance and were proactive in identifying potential problems. Loved the valet service. Would highly recommend Soeren's Ford.
Tyler is great to work with and done on time he always goes out of his way for me
You guys did an awesome job and delivery to my house was a special bonus! I’m recommending you to all my friends! Thank you and happy holidays, Karin
I am always impressed with the quality of your staff and the service. The addition of drop off service for my car was wonderful Thank you so much
Extremely professional, straightforward, courteous and personable. The representatives at Soerens Ford are good people, and truly deliver an excellent experience for the customer. Would highly recommend.
My appointment easily made on line. They took me in right away and I appreciated they explained how the inspection went without trying to sell me on other things.
Easy to do business with and even provided me a ride to work while my truck was being serviced. They are far more professional than the other Ford dealers in the area. Thank you!
Scott and his service technicians were very helpful, and provided good communication throughout the repair process..
Excellent work on the truck that was sent. Lof and wheel rotation . They point out what else needs to changed
The team at Soerens Ford was great. Bought a truck from this dealership at the end of June, John the sales rep was great to work with. He even stayed late to help finish up the paperwork. Recently had some body work done on my truck and it looks brand new. Thanks to Soerens Fords collision center. They do great work
Tyler is amazing! He is our go to guy who is always willing to go above and beyond to help us. He is also very patient, kind and hard working. He is why we keep using your service center.
Good, nice people, polite, clean dealership. One hour service time. Car running well. Thank you
Very Helpful. Not the closest dealership for me, but service was good enough that I would come back to this one over the others.
Audra and staff were great Awesome service from the entire staff GRAT TEAM WORK
Tyler is absolutely terrific! Always there to help me, explains everything and end product done to my satisfaction.