Customer Testimonials
Friendly service reps. Clean and comfortable waiting area. I was surprised to find that they washed my car!
The people here are awesome. I was looking for a truck and Renne showed me what they had. Test drove a couple of trucks and found one that i really liked. We got the paperwork going and later i walked out with my new truck. They will do everything in their power to get in a vehicle. If you are out and looking for a vehicle these are the people you want to work with. .
Audra, as well as everyone else from salespeople to service people, always do a great job with customer service, sales and service of my vehicle. When asked about Sorens from my family and friends, I always give them rave reviews.
Tyler worked on my behalf to make sure the repairs were done completely. He also got me a loaner vehicle while mine was being repaired. Whenever I need work done I make sure to work through him.
Vary good mechanics . Tyler Garfield is service advisor I want when I’m in for work My f150 has always been serviced at Soerens ford.I only wish my brakes wouldn’t squeak after 8 years and 38 ooo miles 2016 truck!
If i didn’t like it I wouldn’t come back. Good friendly people to work with
Tyler is the best service advisor hands down! Tells it straight, always calls back and provides updates on progress, and is super friendly. I appreciate him!
Tyler has always been a great service advisor - he knows what he’s talking about and he’s helped me out countless times. Soerens Ford has been my dealership for over 30 years. Wouldn’t go anywhere else!!!!!!!
Tyler usually manages to squeeze me in and goes out of way to make me feel good
Great experience! Team was very responsive and communicated well with me on issues that came up.
easy to work with. efficient. reliable. they take time to get to know their customers.
Great service experience. I am very satisfied with my last service visit. I will go back again.
Work done quickly and on time. Charged were as estimated. Service and parts dept was helpful
Soerens Ford has a very knowledgeable and friendly staff and we appreciate the shuttle service.
Audra was professional and personable. She kept us informed, and our vehicle was ready before promised.
Audra is very attentive to my company’s needs to get our vehicles back in a timely manner
Tyler was very helpful and friendly, I was kept updated with the progress of my car and notified when the work was complete
Great job done on our vehicles . Very prompt and courteous Audra and Scott and Tyler anchor their team
Very prompt and courteous service. . Being a business, they understand the urgency to get our vehicles back on the road. .
Nice clean and modern facility. Friendly staff. Had an appointment at 1:00 pm with finance but wasn't seen until 1:15, not the worst thing but should have been on time.
Quality care .Helpful service advisor along with an energetic service technician.Will visit again for any needed service on my F150 Platinum truck
Oil Change in the Service Department on 8/15/2024. Prompt, friendly, and professional service on my Ford Edge by Tyler and staff. I highly recommend Soerens Ford for all your vehicle needs.
Bought my car 2017 Escape from Soerens and have had all my service done at this dealership. They are wonderful to work with. No pressure given. Respectful and always honest with the service provided. Highly recommend doing business with Soerens. I really love my auto purchased at Soerens and serviced by Soerens.
I have had a very positive experience with buying a used truck from Soerens Ford and have been extremely pleased with the the staff and most importantly my salesman Matt Borkowski. All my questions and concerns were addressed in a professional and timely matter and I sincerely appreciate all the time and effort Matt and the sales team put into making my purchase a reality! Thank you Soerens Ford, you truly are the "home of the nice guys"!
Nice dealership with a decent selection of vehicles. I hoped the transaction would have been slightly smoother and the trade in value of my car was surprisingly much lower than I ever expected so I kept it.
Tyler was a great advocate for me with the warranty company and in getting my truck fixed. Communication was great and he worked diligently try and keep the repair moving forward. I will be taking future repair issues here.
Helpful people. Audra, particularly, was very helpful and very pleasant. She got me the best deal on my service.
Very professional, honest, timely, clean, and reliable. We are very grateful with the service we have received. Never disappointed!
Soren's was very helpful in working my car in when the electrical system started to deteriorate as I was driving to and from a client.
Audra was a pleasure to work with. I didn’t realize until after the fact that I had the time wrong for my appointment and was late. She never brought it up and got my work done quickly.
Aways there to take care of you. Always professional and caring. Would recommend to everyone..
Good experience, service employee was very friendly. Not my local area but would definitely use again
Very east to get an appointment using the online app. Had multiple days/times available. Work done in timely manner Very friendly staff
Tyler was very efficient, helpful and courteous! Did a great job! All soerens staff have been great.
No problems
The overall experience was outstanding. From ease of scheduling to communication back and forth, both via phone calls and text status updates was excellent. Loved the option to have my vehicle picked up and dropped off! Very courteous gentleman who picked up my vehicle. Highly recommend Soerens Ford Service!
Staff work very hard to get you thr best car. I have purchased multiple cars from soerens and always happy with the customer service.
I had an awesome experience everyone was very friendly and professional. I had a doctor appointment and they made sure I was on time for my appointment. Thank you!
Excellent Service, They do fine quality work in a short Time! Would recommend to anybody
Really appreciate the valet service - pick up and drop off. Disappointed they did not wash the car like they do at all my previous car services.
Fast and efficient and on time under budget and friendly as promised too. Easy bottom
Audra was great! Such a huge help and very informative! I will definitely come back
Great customer service. They did a great job fixing my suv and provided quality work.
Thank you for the great service and working around our schedule. Todd came to our business to make this purchase even easier.
My favorite part is the hot parts manager. He is always smiling, helpful, and pleasant.
Parts manager is awesome. He is always so helpful and he is so hot. Wow!
Great work. Easy to schedule got in the same day. Great work thanks for the help
Everything went as planned with the servive and communicaton with tha appt of the car
I sat in waiting room longer than needed but it was ok for me as I was working
Excellent customer service on my Ford Escape was very happy with auto body shop. The team did an amazing job and Zack made sure I had outstanding work done on my car. Thank you for all your hard work 😓 my car looks amazing!
Your staff and shop have been excellent. Every time I stop in your store. I would definitely come back to you for anything on my vehicle. My salesman, Doug, has been outstanding from day one. He’s a valuable asset to your company.
Was easy to make an appointment. Tyler was great to work with. 1 day service. Everything was done to my satisfaction.
I was treated very well by the Soerens sales team,the service department is also top notch in expediting work orders,and providing a friendly atmosphere!
Excellent service and staff! Very informative and had my vehicle back and no down time. The car pick up and deliver back to me was awesome
Very responsive team to the needs of their customers. They communicate well and proactively, no surprises. They really do put the customer first.
Excellent as always. I have nothing but high marks for all areas of personal serves provided by the dealership. Thank you!
Appreciate the excellent service I received! I am very pleased with my entire experience! Thank you!
They are courteous friendly people with great knowledge in their industry very comfortable dealership not a painful experience like some dealerships can be
Very accommodating service department. Greatly appreciated. Only thing to improve would be waiting room snacks.
Tyler is the best. Tyler is the one I prefer to work with for any service
They did a transmission flush for me and it was great. Except the inflation prices.
Bought my truck there and have service there still. No complaints at this time. People are always courteous.
We were in the market for a new car and had about 15 models on our list to test drive. From the start, we were very transparent with Sarah and the Soerens team about our plans. Sarah was incredibly attentive and genuinely cared about our needs, not just making a sale. Thanks to this exceptional service, we knew we would buy our new car from Soerens. It took us a few weeks to decide, but when we were ready, Sarah went above and beyond by coordinating with another dealer to get us the exact car we wanted. We highly recommend Soerens ...
Friendly- honest and easy to work with- Soren’s ford went above and beyond to make this the best car buying experience of our lifetime- I love my new car and would highly recommend this dealer!
I would highly recommend Renee Skow if you are shopping for a new vehicle. Not only did we drive 2 hours to work with her she went above and beyond to ensure we received the best deal! Renee is very knowledgable and knows her stuff in the car biz!!! Call her or make the trip to Soerens Ford ask for Renee!!
We have purchased many vehicles throughout the years at Soerens. We depend on the continuing service we receive after purchasing the vehicles.
Close and convenient, service department was very good explained all work done or needed to be done
I was in and out in 1 day as promised Very pleasant to deal with Tyler
We always have a great experience at Soerens. They are timely, accurate and accommodating. We bought our 3 Fords from them and will continue to have them serviced at Soerens
There is no place else to buy a car! John Schulz is the best, our family has bought many many vehicles from him.
Salesman Scott did a great job
Loyalty. I’ve been coming there for almost 40 years. Tyler is very friendly and knowledgeable
I was very pleased with their customer service, their entire showroom and sales people. It was my first visit, but not my last.
Corey was very informative and helpful. Plan to follow up with him on the vehicle we reviewed.
They were very kind and quick in have my car done.
I have found Tyler Garfield very knowledgeable, helpful, and professional. I am very impressed with the service department. It is quick neat, and very competent .
Although the repair took longer than I expected, I am extremely pleased with everything. Thank you.
Great friendly people. Work was done quickly and to my satisfaction. Would recommend this dealership to others.
Tyler is always helpful and has a great personality! I feel very comfortable dealing with him on all my auto needs
Audra was able to schedule me pretty much last minute. I waited and she kept me in the loop the whole time. I am In the automotive repair business, came to Soerens for a recall. I know what techs and service writers can go through day to day. I would hire Audra at my business in a heartbeat. Very impressed with the service that was received. Also the technician wasted no time. I was in and out rather quickly!
Affordable, accommodating, reliable, on time, friendly, knowledgeable, clean, and trustworthy. I highly recommend this dealer.
Friendly staff, facility is clean, service was prompt and thorough. Vehicle was ready when promised
I am very satisfied with the service that was provided to me. The technicians were able to complete and repair my issues in a timely manner.
Got the appoitment when I needed it, they were helpful and responsive to my questions.
Great service. Would highly recommend.
Attentive to my needs and very helpful when I have questions about my vehicle. Everyone has a good, friendly attitude.
She was great. Everything was perfect as usual. In and out in a very quick time.